Scale Logic, Inc.

1-855-440-4678

Rorke Data Maintenance Support Contracts

SLI offers a flexible fixed price solution which can reduce you Rorke hardware maintenance spending by 40-60%. Our OEM-certified technicians are former Rorke employees and have decades of knowledge for all Rorke product lines. We offer unbiased hardware support to keep maintenance costs low. We offer the benefit of being a single point of contact should you have other needs within your IT infrastructure.

Refresh and upgrade from your Rorke Data HDX3 Storage and Rorke 1U Server

September 30, 2017 will be our official END OF SERVICE date for the Rorke Data HDX3 and Rorke 1U Server.

This EOS applies to the Rorke Galaxy HDX3 RAID, JBODs and 1U Server. If you currently have this legacy product, we urge you to contact your Scale Logic representative to learn about the discounts, trade-in and special offers we can extend to you.

Email Lisa Piper to learn more! Or simply call her, 1-612-260-6435.


Please note the following:

  • We will continue to support HDX4, LX6 NAS and Aurora 24 & 36 RAIDs

Some of our refresh options include:

  • 12 Bay FC Single or Dual Controller RAID with JBOD Expansion
    (Single starting as low as $6900/Dual Starting as low as $9400)
  • 24 Bay FC Single or Dual Controller RAID with JBOD Expansion
    (Single starting as low as $11,895/Dual Starting as low as $14,740)
  • GIAP8-1USVR-BASE Genesis Integrated Application Platform Base Server
    (Starting as low as $6250)
  • Recycling of your old unit upon refresh is included.

We have numerous Scale Logic “Genesis” RAID & JBOD storage replacement options (to replace your aging Galaxy HDX3) with a variety of configurations to choose from, all at extremely competitive price points. Scale Logic is still committed to your current contract period and will honor all contracts through the contract term, even if they extend past the September 30th, 2017 deadline.

Standard Support Levels

SLI IT Hardware Maintenance provides both on-site response and phone support options.

  • Monday - Friday 8:00 a.m.-5:00 p.m. - 4-hour response
  • Monday - Friday 8:00 a.m.-5:00 p.m. - NBD on-site response
  • 1 year Advance Parts Replacement Support for most RAIDS
  • 1 year Advance Parts Replacement Support for Drives, Servers, Switches, HBAs

Terms and Conditions

SLI Certified means that our parts and equipment have passed a rigorous, nine-step process that includes testing according to the manufacturer's specifications and configuration to meet your organization's requirements.


Past Announcements

Refresh and upgrade from your Rorke Data HDX2

December 31, 2015 was our official END OF SERVICE date for the Rorke Data HDX2 products.

This EOS applies to ONLY the Rorke Galaxy HDX2 RAID and JBOD products. If you currently have this legacy product, we urge you to contact your Scale Logic representative to learn about options for refresh and possible legacy trade ins.

Rorke Galaxy HDX2 EOS Announcement