Our goal is to save our customers time and money in dealing with the expensive prospect of extending maintenance contracts for enterprise and mid-tier storage and networking equipment.
We don’t raise support prices as the hardware ages. Our prices typically drop over the years as parts become more readily available. We offer on-site spares, 24x7 phone support, and on-site service globally. We not only support the hardware, but can also support the OS including UNIX, Linux, Mac, and Windows on multiple products including Hitachi, HP, IBM, and Dell, among others. We can also support your network infrastructures with OEM certified engineers from Cisco, Brocade, Juniper and others.
We provide expert level support contracts to Fortune 500 customers on the highest level of storage hardware, servers, and network infrastructures as a 3rd party independent support company and we have determined and partnered with the best technicians in each of these specialized fields over our many years in the business. For storage we support products from EMC, Data Domain, Avamar, VMax, NetApp, HDS, IBM, Isilon, HP and others with the highest level Certified SE’s in their specific fields.
SLI offers a flexible fixed price solution that can reduce IT maintenance spending by 40-60%. We offer the benefit of being a single point of contact for maintaining an entire IT infrastructure.
SLI IT Hardware Maintenance provides both on-site response and phone support.