Please be specific in the subject to help us serve you better. Be sure to include error message and other details in description.
Example Subjects: "Two failed 8TB drives on Genesis RX3" "Unable to mount HyperFS volume on Mac."
"Just wanted to praise one of your technicians for helping Clemson Athletics with our Hyperdrive this past week. I had accidentally upgraded our macOS which caused all sorts of problems but Joey was able to quickly identify the potential issues and walk us through the steps we needed. He even offered to help via TeamViewer (which was a huge help to me because I am a PC guy). His professionalism, availability and willingness to help certainly has not gone unnoticed. We are extremely appreciative of his help and we look forward to working with Scale Logic in the future."
"The support team at SLI has been so incredibly helpful throughout our transition process; they are easily the most helpful tech support team we have ever worked with."